New Delhi, May 10 -- Microsoft, which has invested more than $10 billion in OpenAI, uses the startup's GPT-4 to power Microsoft Copilot, among other things. But this strategy appears to have demoralized its in-house teams that use artificial intelligence tools to power the company's products and services. In March, Business Insider reported that Microsoft's partnership with OpenAI has affected the morale of the tech company's AI platform team, which is central to homegrown AI advances and development.

OpenAI's organisation structure could pose another problem for Microsoft. In his 6 May newsletter, AI expert Gary Marcus says he's foxed by OpenAI's complicated organisation chart: "You might think that Microsoft owns 49% of OpenAI. But as fa...