New Delhi, Nov. 25 -- India's booming OTT universe-with nearly 60 platforms and thousands of titles-is beginning to overwhelm its users.
Entertainment industry experts say many viewers now spend over 16 minutes just scrolling, as basic recommendation engines and star-driven marketing push the same big-ticket titles to the top.
Compared to global markets, there is an urgent need to develop better AI-driven tools and allow for language-based decision-making among other features because discoverability issues can easily lead to subscription failure.
"The browsing window before someone hits play often stretches beyond 16 minutes per session. That is a long pause in an experience that is supposed to feel effortless. And there is a high poss...
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