'Post covid-19, life insurers will have to be more nimble, focus on digital'
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New Delhi, May 18 -- Ashish Kumar Srivastava joined PNB MetLife India Insurance Co. in 2013 but moved to Dubai in 2015 to head HR for MetLife in the Middle-East region. In 2017, he returned to become the MD and CEO of PNB MetLife. Srivastava talks about the new strategies that insurers will have to adopt in view of covid-19 and what will change for the industry.
How is the ongoing covid-19 crisis expected to impact you in terms of persistency and new business?
I think both persistency and new business are equally important. We will have to see how persistency evolves. The regulator has given grace time for people to pay their premiums and, therefore, we are all extending the timeline. Companies that are more digital and are connected wi...
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