New Delhi, Dec. 7 -- A parliamentary panel is preparing to call senior officials from private airlines and the civil aviation regulator after widespread cancellations of IndiGo flights left thousands of passengers stranded at airports across the country. The Parliamentary Standing Committee on Transport, Tourism and Culture, led by JD(U) MP Sanjay Jha, is expected to ask airline executives, along with representatives of the Directorate General of Civil Aviation and the Ministry of Civil Aviation, for a detailed account of the disruption and the steps being considered to prevent further chaos.
A member of the panel said the committee has taken serious note of the difficulties faced by travellers.
The member added that even parliamentarians attending the Winter Session in Delhi were affected, with many dealing with cancellations by IndiGo and delays by other carriers.
Several MPs also reported receiving complaints from citizens about rising air fares during the period of disruption.
Separately, CPI(M) Rajya Sabha MP John Brittas, who is not on the transport panel, has asked for a joint parliamentary committee or a judicial probe to examine what he described as large scale flight disruption.
The DGCA issued notices on Saturday to IndiGo CEO Pieter Elbers and COO and Accountable Manager Porqueras, seeking an explanation for the cancellations.
IndiGo said on Sunday that the Board of InterGlobe Aviation has created a Crisis Management Group that meets regularly to review the situation.
The airline stated that its Board of Directors is taking all necessary measures to assist affected customers and ensure refunds are processed without delay..
Published by HT Digital Content Services with permission from Millennium Post.