New delhi, Aug. 13 -- Adani Digital Labs (ADL), the technology arm of Adani Airport Holdings Limited, announced a series of transformative initiatives aimed at redefining the travel and airport experience for passengers across Adani-managed airports in India.
Offerings will include up-to-the-minute information, exciting rewards and special tiered lounge services, and moving beyond standard aggregator offerings to create a truly personalised digital experience, Srushti Adani, Director at Adani Digital Labs, said.
The strategic moves enhance convenience, comfort, and engagement at Adani Airports, solidifying its position as a leader in digital innovation within the aviation sector, the company said in a statement.
"The new ADL aims to infuse energy, diverse ideas, and unparalleled expertise into its operations. This marks the first phase of a broader strategy to deliver an exclusive digital-first experience to passengers," she said.
ADL inaugurated a 150-seater office in Ahmedabad, from where the team will continue to develop customer-centric solutions for the airport environment. These solutions will address common travel challenges such as time constraints, limited awareness of amenities, and long queues.
"By bringing all airport services onto a single digital platform, Adani OneApp transforms the journey from transactional to experiential, enhancing personalisation, convenience, and efficiency for every traveller," the statement said.
Published by HT Digital Content Services with permission from Millennium Post.