ISKANDAR PUTERI, Nov. 20 -- Authorities have recently tightened the standard operating procedure (SOP) for passport control at Johor-Singapore land border crossings following a case where several motorcyclists bypassed an immigration counter without scanning their travel documents.

Johor Public Works, Transport, Infrastructure and Communications Committee chairman Mohamad Fazli Mohamad Salleh said both Customs, Immigration and Quarantine (CIQ) facilities at Bangunan Sultan Iskandar (BSI) in Johor Bahru and the Sultan Abu Bakar Complex (KSAB) in Gelang Patah were alerted after video footage of the incident went viral on social media.

"The incident mainly involved the manual passport control counters, which require immigration officers to...