KUALA LUMPUR, Sept. 26 -- The MCMC has issued a final warning letter to TM over itsmisleading upload speedfor its Unifi 500Mbps plan.

It warns TM to adhere to Section 1.2 of theGeneral Consumer Code(GCC) which requires service providers to provide information that's sufficient, accurate, true, up-to-date and in a simple and straight-forward language.

Asmentionedby the MCMC earlier, they have found several elements that infringe the rights of consumerswhen the upload speed of the 500Mbps Unifi fibre plan was quietly changed from 200Mbps to 100Mbps.

The new plans were revealed on the 24th of August 2020 and TM insists that the 200Mbps upload speed was a "mistake". TM has made the necessary changes to their Unifi portal, FAQ and leaftlet ...