Kuala Lampur, April 18 -- In the fast-paced and demanding world of business, a common question often arises: What is the key to achieving optimal output? Is it working effectively or working efficiently?

These two terms are frequently used interchangeably, yet they represent distinct concepts that are crucial to understanding how to enhance workplace performance.

To maximise success, it's important to explore the nuances of effectiveness and efficiency, and understand the role each plays in achieving both personal and organisational goals.

Defining effectiveness and efficiency

Effectiveness and efficiency, though related, are fundamentally different in their focus and impact.

At its core, effectiveness is about achieving the desired ...