JOHOR BAHRU, July 19 -- Tens of thousands of foreign visitors have reportedly found themselves unable to use autogate facilities at major entry points to Malaysia.

The Star reported that long queues have formed at the Kuala Lumpur International Airport's Terminal 1 and 2, and Johor Bahru's Sultan Iskandar and Sultan Abu Bakar Customs, Immigration and Quarantine centres.

"Weekends are a busy period and Immigration officers have been told to open all lanes to clear the passports manually," an unnamed official at the Sultan Iskandar complex was quoted by the paper.

The disruption reportedly started around noon yesterday, affecting 200 autogates nationwide.

Authorities have yet to determine the cause of the failure and are investigating p...