KOTA KINABALU, Feb. 3 -- Tourism, Culture and Environment Minister Datuk Seri Christina Liew said her ministry through the Sabah Tourism Board (STB) is investigating complaints made by tourists relating to travel guides on the Xiao Hong Shu (Little Red Book) and allegations of poor facilities and services during their stay at an island resort.
She said she was informed by the CEO of STB, Julinus Jeffery Jimit, that the island resort involved has acknowledged the concerns raised by the affected tourists.
"We take all feedback seriously, and have taken swift action to address the matter. I have directed the CEO to get down to the root of the allegations to determine their veracity and rectify the issue speedily. If proven to be true, approp...