PUTRAJAYA, Nov. 18 -- The public can continue to use the existing 999 emergency call service as usual, with the SaveME999 mobile app serving only as an additional option for users who need multimedia capabilities to report an emergency.

In a joint statement by the Communications and Health Ministries together with Telekom Malaysia (TM), the newly launched SaveME999 app was described as part of ongoing efforts to enhance the effectiveness and inclusivity of Malaysia's emergency response system.

SaveME999 is part of the Next Generation Malaysian Emergency Response Services 999 (NG MERS 999), which replaces the long-running MERS 999 platform developed by TM.

"TM will continue to strengthen the capabilities of the NG MERS 999 system and ap...