KUALA LUMPUR, Dec. 31 -- A recent study by the Khazanah Research Institute (KRI) has found that while public transport in Greater Kuala Lumpur is functional for many commuters, its reliability remains fragile, leading to a reliance on private vehicles at times of disruption.

Phase 1 of the Greater Kuala Lumpur Mobilities study revealed that public transport is generally good enough during regular conditions; however, minor disruptions can quickly affect commuter confidence.

Issues such as unreliable arrival schedules, missing buses, and insufficient information during service interruptions contribute to a perception of fragility, causing riders to return to their cars when inconvenienced.

The study, through a combination of qualitative...