Kuala Lampur, Sept. 8 -- At my grandfather's care home in Penang, the staff works tirelessly to care for dozens of elderly residents. Yet, one incident remains etched in my memory: an elderly woman, frail but full of life, collapsed alone in her room. No one noticed for hours. When help arrived, it was too late. Stories like these are not uncommon in Malaysia's ageing care homes, where small warning signs often go undetected until they escalate into emergencies.

This is not just a personal tragedy; it's a national challenge. Malaysia is rapidly ageing. By 2044, 14 per cent of our population will be over 65, classifying us as an "aged nation". The implications of this demographic shift are profound: increasing demand for healthcare servic...