GEORGE TOWN, April 26 -- The Penang Water Supply Corporation (PBAPP) has received over 300 complaints over the increase in water tariff rate since the new rates were reflected in the March bill, said Penang Chief Minister Chow Kon Yeow.

The PBAPP chairman said the new tariff rates were enforced on February 1 so they have started receiving calls on high bills in March.

"We will continue to explain to the consumers the hike and calculations of the new rates," he said in a press conference after launching the Northern International Audio and Visual Show Penang here.

He reiterated PBAPP's explanations that the new water tariff rates were approved by the National Water Services Commission (SPAN).

He said Penang's rates for the first band, ...