Kuala Lampur, Feb. 22 -- What is the fundamental difference between treating and healing?

Treating is merely a process to combat the disease, while healing is a holistic journey focusing not only on treatment, but to save lives with empathy.

The statement that "good healthcare design begins with empathy, not equipment" is the operational reality of modern medicine.

Imagine modern healthcare design that prioritises equipment; hospitals will be no more than a factory fixing broken bodies.

However, if it begins with empathy, the result is an environment that actively contributes to recovery.

My core philosophy rests on the belief that dignity is the non-negotiable asset of healthcare and empathy is the currency of it.

Throughout my exp...