KUALA LUMPUR, May 22 -- A staggering 81 per cent of Malaysian Buy Now Pay Later (BNPL) users used SPayLater to help them through difficult times or financial shocks, according to a survey of over 40,000 users nationwide.

ShopeePay's Fikir Sekarang, Bayar Kemudian survey revealed that users commonly turn to BNPL services for essential emergency purchases including baby milk formula, medical expenses, vehicle and home appliance repairs, and insurance or Takaful renewals.

Additionally, 59 per cent of respondents see access to such credit services as essential for spending on necessities in the modern Malaysian economy, highlighting the critical role these services play in daily life.

The study found that 63 per cent of users who previousl...