Kuala Lampur, Feb. 14 -- The journey up the stairs of the Immigration Department was a yearly affair for both Carrie* (pseudonym given to protect her identity) and her non-Malaysian husband.

For many, the process of visa renewals and the uncertainty surrounding their ability to remain in the country brings emotional stress and anxiety.

However, for the elderly couple, it also brought physical discomfort and pain.

Carrie* is a 65-year-old Malaysian woman married to a non-Malaysian man. They moved back to Malaysia in 2011 due to her autoimmune disease that makes it difficult for Carrie* to withstand winter and cold conditions.

When they first arrived, her husband qualified for a five-year spouse visa, which was then discontinued since t...