Kuala Lampur, Oct. 18 -- You've just brought your elderly mother to a crowded Emergency Department.

After hours of waiting and a brief consultation, you are told she does not need to be admitted and is discharged with medication.

She will be followed up at the community clinic. You leave relieved but uncertain - is that really all the help available for her recovery at home?

This scenario is common for many Malaysian families caring for ageing parents.

While Emergency Departments are the front line of care adults, what happens after discharge often determines whether they recover well or end up back in the hospital.

In healthcare, this crucial process is called "transitional care" - a coordinated effort to ensure patients receive con...