KUALA LUMPUR, July 25 -- Local bubble tea brand Tealive has apologised after a customer's personal information was leaked, allegedly leading to harassment by store staff.

The incident came to light after content creator Iman Kamil posted a video on Instagram yesterday detailing his experience.

In the video, Iman said he had submitted a formal complaint to Tealive headquarters after a poor experience at one of its outlets here.

He later claimed to have received a series of text messages from a purported staff member who appeared to have accessed his original complaint.

Iman said the person not only contacted him directly but also called him "a very bad person" for lodging the complaint.

"Right now I just want to know, how did the Teal...