Surat, May 22 -- The Federation of Surat Trade and Textile Association (FOSTTA) announced Wednesday that its newly launched mobile application, FOSTTA FORUM, has received over 3,000 complaints within one month of its launch.

The application was designed to register complaints fr0m textile traders who have been defrauded or have outstanding payments fr0m buyers.

According to the complaints filed through the application, buyers have allegedly defaulted on payments totalling Rs 170 crore.

The association has responded to the volume of complaints by hiring 20 college students as telecallers, who will receive training to help resolve various issues faced by complainants.

FOSTTA launched the application approximately 30 days ago as part of ...