New Delhi, June 4 -- A recent study by Boston Consulting Group has found that despite growing attention in the business world, only 8 percent of Global Capability Centres worldwide can be classified as mature 'top performers' based on innovation, competitive differentiation, and operational efficiency metrics.

The research, which surveyed 150 senior executives and GCC leaders across various industries and regions, indicates that while GCCs are expanding rapidly in scope and ambition, most remain concentrated on delivery execution rather than functioning as comprehensive capability hubs that drive enterprise-wide transformation.

Global Capability Centres, also referred to as Global In-house Centres, are offshore units established by mult...