Srinagar, July 4 -- A zonal level grievance cell has been established at the Police Control Room, Kashmir, for victims of terrorism in the valley, an official on Thursday said.

"Kashmir Zone Police has established a zonal-level Grievance Cell at the Police Control Room (PCR), Kashmir. The cell aims to address the grievances of terrorism-affected families in the valley by providing structured institutional support," said a police spokesman.

The grievance cell shall operate six days a week (Monday to Saturday) from 10 am to 6 pm, he added.

The spokesman said the "cell offers the families of victims of terrorism a dedicated channel to share their grievances, which shall be forwarded to the relevant departments for swift redressal".

He sa...