MASERU, March 5 -- Leadership lessons often emerge from the most unexpected and, at times, uncomfortable situations. For me, one of the most profound lessons on responsibility came when I was just a third-grade boy. It was a day of tough love one that left a lasting imprint on my understanding of accountability and leadership. To this day, I reflect on that experience with gratitude, recognizing how it shaped the leader I have become.
The incident unfolded in the most peculiar of places-the school restroom. Someone, in an act of defiance or mischief, used feces to scrawl an insulting message about the headmaster on the restroom wall. It was a crude and shocking sight, one that the headmaster himself discovered when he visited the facilitie...