MASERU, March 21 -- Beauty fanatic and business woman Rethabile Neo Phalo says before anything else in business is a customer and should therefore always be satisfied.
This concept she said is a number one principle in the business world. According to Phalo, one unsatisfied customer has a potential to ignite that kind of attitude to other potential customers. Therefore she said such business would be doomed.
Likewise, one satisfied customer she says has a potential of bringing more customers to access goods and services hence it would spell significant growth to a business.
She is the owner of Neo Nail Care, her mobile business where she specializes with nail care products and services. She offers medicare and manicure nail treatments re...