India, March 20 -- Every time a major IT gaffe happens, someone pays. Perhaps someone misconfigured an AWS S3 bucket or failed to apply a critical software patch. If the outcome is bad enough, the company's reputation and valuation could take a hit. If they do, who will be held responsible? It depends on the company's culture and policies. Who should be held responsible? Perhaps someone else.

For example, the Equifax breach cost three executives their jobs including the CIO, CSO and CEO. The CEO blamed a single IT staff member. While not all IT failures make headline news, they happen every day as the result of negligence, ignorance and sabotage.

When an IT professional is publicly blamed and shamed for an IT failure, the public relations...