India, March 15 -- The term "digital transformation" can be cringeworthy. It is overused, has a nebulous definition, and can be a distraction to C-level execs who are serious about improving their business, but unsure where to get started. But the main issue with the phrase is that a lot of people think digital transformation begins and ends with the latest trends in technology, like Kubernetes, artificial intelligence, storage arrays, and blockchain.

Don't get me wrong, tech is an important component of digital transformation. But the key thing C-level business leaders must understand about using technology to improve their business is that it is not about technology at all, it is about people. To be successful in today's high-velocity bu...