India, March 19 -- CIOs have named artificial intelligence as the most disruptive technology that will transform their businesses and business models, according to Gartner's annual survey of these top technology executives.
But just because many people agree that it will be disruptive doesn't mean everybody understands what it can do. Indeed, at the most recent Gartner Symposium in October 2018, analysts were advising CIOs to spend time resetting their top executive leadership's expectations about what they can expect from their AI initiatives.
Educating the non-technical staff, especially top executives, about the potential and capabilities and requirements of a technology has become an important job of the IT leadership. You can't reall...