India, Sept. 28 -- For some companies that had neither completed a digital transformation nor even cloud-enabled their operations, the pandemic has served as a catalyst. It created an urgency to get moving now if they wanted to operate a remote work environment for employees or connect with customers in a world where so many of the interactions have moved online.

That's where COVID-19 separated the digital natives and digitally transformed enterprises from companies that hadn't made that transformation a priority yet. Some were on their back foot ready to go while others hadn't made their way to the starter's box yet.

But what about the companies that were already in the cloud? What about the ones already operating as a digital entity? ...