India, Sept. 25 -- Enterprises were already moving deeper into the cloud before the pandemic hit. Multi-year plans were replaced by emergency implementations to facilitate remote work and digital customer interactions. Businesses and their IT departments have been proud of their heroic efforts, but emergency implementations are not sustainable over the long-term.

"Regardless of what we did right or wrong, there was a rationalization behind it," said George Burns, senior consultant for cloud operations at digital transformation agency SPR. "Now we need to take a step back and look at projects through a different prism."

Governance

Data governance is non-optional for companies whether they're regulated or not, especially with data regula...