India, June 3 -- We've all heard and lived through the stories about how IT teams at many an organization made pretty much an overnight pivot to equip and enable employees to work from home as governments issued stay-at-home orders and shut down non-essential businesses to prevent the spread of COVID-19.

We are now all a few months past this moment of crisis and living in a new kind of normal. While some businesses are shuttered, perhaps forever, on the other side many workers are humming away productively from their home offices. Zoom video conference calls are common. Some organizations are making the most of technology investments they made a year or more ago. And IT leaders are rewriting their technology budgets for 2020 as they cons...