India, April 7 -- Just like a flood and then the cleanup and rebuilding after such a natural disaster, COVID-19 had an initial impact on our lives with health consequences, shutdowns, and more -- including an economic downturn and new ways to accomplish tasks such as shopping for groceries or gifts. How our behavior has changed over the last year and the new patterns of commerce are yet another huge impact of the coronavirus pandemic.

The big question is, how are CIOs and other IT leaders dealing with a whole host of new challenges created by the move of so much commerce from in person to online? One of the top priorities for these leaders going forward is security and identity verification.

It's not just that we've moved to shopping on...