India, Oct. 14 -- Workplace communication is a good thing, right? No doubt. But, as is usually the case, too much of a good thing, be it chocolate, bourbon, or even communications, typically leads to problems.

Today, the technologies that foster communication and collaboration between remote workers and their colleagues at the home office are far better than ever. New video conferencing and discussion software are both easy to use and productive. Those tools plus text/SMS, direct messaging apps, and email, mean there is no excuse not to stay in touch.

The downside is that channel proliferation means remote workers often get so many messages from so many people via so many conduits that tracking and managing that influx becomes impossibl...