India, Feb. 11 -- The Government of India has issued a release:
As on 31.01.2026, the average time of disposal of public grievances for Central Government Ministries/ Departments is 15 days while the prescribed resolution timeline in Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is 21 days. Hence, at any time there are a large number of grievances under process as per the approved timelines while a few grievances may take longer than the prescribed timeline for their disposal.
In the CPGRAMS, on matters related to the States/ Districts the grievances are marked to the State Nodal officers and the grievance pendency figures are captured and maintained Statewise.
In the year 2025, average disposal time of grievances ...