Intellectual Property India Publishes Patent Application for 'Systems And Methods Relating To Mining Topics In Conversations' Filed by Genesys Cloud Services, Inc.

MUMBAI, India, June 13 -- Intellectual Property India has published a patent application (202417067353 A) filed by Genesys Cloud Services, Inc., Menlo Park, U.S.A., on Sept. 5, 2024, for 'systems and methods relating to mining topics in conversations.'

Inventor(s) include Sundaram, Ramasubramanian; and George, Basil.

The application for the patent was published on June 13, under issue no. 24/2025.

According to the abstract released by the Intellectual Property India: "A method for mining topics discussed in conversations that includes: receiving conversation data; and using a topic mining algorithm to mine topics from the conversation data. The topic mining algorithm includes identifying candidate topics in each of the conversations. The...