Intellectual Property India Publishes Patent Application for 'System And Method For Managing Mean Holding Time To Process Service Requests' Filed by Jio Platforms Limited

MUMBAI, India, Oct. 24 -- Intellectual Property India has published a patent application (202421030929 A) filed by Jio Platforms Limited, Ahmedabad, Gujarat, on April 17, 2024, for 'system and method for managing mean holding time to process service requests.'

Inventor(s) include Bhatnagar, Pradeep Kumar; Bhatnagar, Aayush; Ambaliya, Haresh; Dere, Makarand; Gupta, Anil; Kumar, Kamal; Kaushik, Shashendra; Kaushik, Anurag; Dubey, Karan; and Shree, Dhairya.

The application for the patent was published on Oct. 24, under issue no. 43/2025.

According to the abstract released by the Intellectual Property India: "The present disclosure relates to a system (100) and a method (300) for managing average call holding time for a user device (110) in ...