Intellectual Property India Publishes Patent Application for 'System And Method For Determining Root Cause From User Feedback' Filed by Samsung Electronics Co. Ltd.

MUMBAI, India, May 30 -- Intellectual Property India has published a patent application (202341080390 A) filed by Samsung Electronics Co. Ltd., Gyeonggi, Republic of Korea, on Nov. 27, 2023, for 'system and method for determining root cause from user feedback.'

Inventor(s) include Ghosh Dastidar, Aritra; Jambula, Venkateshwar Reddy; Nabi, Javaid; Mahato, Moushumi; Kumar, Avinash; Ramalingam, Singaravel; Patkar, Deepraj Prabhakar; and Sarapanahalli, Jayantha Gowda.

The application for the patent was published on May 30, under issue no. 22/2025.

According to the abstract released by the Intellectual Property India: "Disclosed are a system and a method for determining root cause from user feedback. The user feedback associated with performa...