MUMBAI, India, July 5 -- Intellectual Property India has published a patent application (202311088398 A) filed by Shipraa Sharma, Noida, Uttar Pradesh, on Dec. 23, 2023, for 'an interactive method of communication with a consumer.'
Inventor(s) include Shipraa Sharma.
The application for the patent was published on July 4, under issue no. 27/2025.
According to the abstract released by the Intellectual Property India: "The preset invention discloses an interactive method of communication with a consumer - particularly, an interactive method of communication with a consumer using interactive audio response and recorder (IARR) using speech recognition and artificial intelligence to authenticate the customer. The system is such that it also r...