Intellectual Property India Publishes Patent Application for 'A System For Smart Customer Experience Enhancement Using Internet Of Things (IoT)' Filed by Manipal University

MUMBAI, India, Jan. 9 -- Intellectual Property India has published a patent application (202511114217 A) filed by Manipal University, Jaipur, Rajasthan, on Nov. 20, 2025, for 'a system for smart customer experience enhancement using internet of things (iot).'

Inventor(s) include Dr. Smita Sharma.

The application for the patent was published on Jan. 9, under issue no. 02/2026.

According to the abstract released by the Intellectual Property India: "The present invention relates to a system for smart customer experience enhancement using internet of things (IoT). The system utilizes a substantial body of literature to analyze the impact of IoT on the practice of marketing. The system comprises a plurality of interconnected modules configure...