MUMBAI, India, Jan. 23 -- Intellectual Property India has published a patent application (202521124632 A) filed by Vishwakarma University; Dr. Bharat Rajkumar Agarwal; Prof. Yuvraj Lalitkishor Lahoti; Prof. Avadhut Murari Atre; and Dr. Ashwini Sonawane, Pune, Maharashtra, on Dec. 10, 2025, for 'a system and a method for ai-driven customer relationship and marketing management.'

Inventor(s) include Dr. Bharat Rajkumar Agarwal; Prof. Yuvraj Lalitkishor Lahoti; Prof. Avadhut Murari Atre; and Dr. Ashwini Sonawane.

The application for the patent was published on Jan. 23, under issue no. 04/2026.

According to the abstract released by the Intellectual Property India: "The current publication concerns a system and method for AI enabled cognitive...