India, Dec. 10 -- The Government of India has issued a release:
To improve the efficiency and quality of dak services in rural areas, the Department of Posts has rolled out the Digital Rural Enterprise Application for Mobiles (DREAM) mobile application across all Branch Post Offices. The application facilitates the booking and delivery of postal articles through handheld devices, enables real-time tracking, expedites service delivery, and enhances accountability particularly in rural and remote regions.
Further, Key Performance Indicators (KPIs) have been introduced and monitored to track and evaluate the performance of postal articles across the country including rural areas, ensuring better oversight, timely delivery, and continuous imp...