India, June 16 -- The Government of India issued the following news release:
The report features 4 success stories of effective grievance resolution from Central Ministries/Departments:
* Grievance of Shri Prem Deep: Settlement and Refund Issue
Shri Prem Deep, after his Army release, submitted all required documents for settlement, but faced delays and no response from PCDA (Officers), Pune regarding partial dues of rs 90,936 and a PLI refund of rs 6,492. Despite multiple attempts, the matter remained unresolved, causing distress. Seeking resolution, he filed a grievance on the CPGRAMS portal. Upon review, authorities confirmed the PLI refund and release of rs 76,808 after adjustments, providing Statements of Accounts as proof. All dues ...