India, March 19 -- The Government of India issued the following news release:
The Telecom Regulatory Authority of India (TRAI) has amended the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018 on 12.02.2025 which has, inter-alia, following provisions:
A customer can now make a complaint about spam/ Unsolicited Commercial Communication (UCC) within 7 days of receiving spam as compared to earlier 3-day time limit.
Time limit for taking action by the access providers against the UCC from unregistered senders has been reduced from 30 days to 5 days.
To ensure prompt action against the senders of UCC, the criterion for taking action against them has been revised and made more stringent. As compared to earlier cri...