NEW DELHI, Dec. 12 -- About a fortnight back, that is on November 23, several patient-related e-services like appointments, registrations, smart billing, admission, discharge, report generation, etc., were reportedly affected at All India Institute of Medical Sciences (AIIMS) Delhi. The good news is that effective December 6, while some e-services in AIIMS have resumed, others are said to be operating in the manual mode.

What we know so far is that the Indian Computer Emergency Response Team, Delhi Police Cybercrime Special Cell, Indian Cybercrime Coordination Centre, Intelligence Bureau, Central Bureau of Investigation, National Forensic Sciences University, National Critical Information Infrastructure Protection Centre and the National...