India, Oct. 31 -- With 92% Satisfaction Rate, over 30,000 citizens have been assisted through the programme so far

Shillong: In a powerful demonstration of participatory governance, Meghalaya's innovative CM Connect initiative, which directly connects citizens with Shri Conrad K Sangma, Hon'ble Chief Minister through public hearings and a multilingual as well as toll-free helpline (1971), is fast emerging as one of India's most effective models of citizen-centric administration.

Taking the initiative to Mawkynrew in East Khasi Hills,Shri Conrad K. Sangma, Hon'ble Chief Minister of Meghalaya, interacted with the community, addressing local issues and reaffirming his government's commitment to last-mile service delivery.

Launched in Februa...