India, Feb. 1 -- The Department of Administrative Reforms and Public Grievances (DARPG) has collaborated with the Administrative Staff College of India (ASCI) for curriculum development for SEVOTTAM Capacity Building programs with 22 State/ UT Administrative Training Institutes, after undertaking a training needs assessment, content and andragogy for Grievance Redressal Officers in State Governments. This collaboration is in pursuance of the directions of Hon'ble Prime Minister in the PRAGATI meeting dated 26.12.2024 to make grievance redressal systems sensitive, accessible and meaningful to citizens.

DARPG through its Sevottam Programme trains grievance redressal officers in State Governments on CPGRAMS portal. DARPG is supporting the ...