India, Aug. 15 -- Nick Turley, the head of ChatGPT at OpenAI, has offered a rare look into the AI's meteoric rise, revealing how deep user loyalty is shaping its future. Speaking to The Verge, Turley said ChatGPT has now reached 700 million weekly users, making it the fastest-growing software product in history.

He noted that the emotional connection many have with the tool became clear after the launch of GPT-5.

When demand surged for the older GPT-4o model following its retirement, OpenAI reinstated it-something that even caught Turley off guard.

That moment, he said, is influencing how the company will handle future model retirements.

Monetisation built on trust

Turley reaffirmed confidence in ChatGPT's subscription model, which s...