India, March 18 -- Fusion CX, involved in providing customer experience (CX) solutions, has acquired Sequential Technology International LLC (STI), a provider of CX services for the telecom and utilities industries.

The acquisition enhances Fusion CX's market position, expands its global footprint, and boosts its ability to deliver innovative CX solutions.

Fusion CX is investing approximately $12M in acquiring and integrating the business. "We are thrilled to welcome the STI team into the Fusion CX family," said Pankaj Dhanuka, Co-Founder, Managing Director, and CEO of Fusion CX. "This acquisition enables us to expand our services and deliver value to clients worldwide."

Headquartered in Bethlehem, Pennsylvania, STI is recognized for i...