New Delhi, Oct. 2 -- The Finance Ministry on Thursday said it has ordered an inquiry into allegations of harassment by Chennai Customs after Tamil Nadu-based logistics firm Wintrack Inc claimed it was forced to shut down its operations.

In a statement, the ministry confirmed it had "taken cognizance of the matter raised by M/s Wintrack Inc (Chennai)" and directed the Department of Revenue (DoR) to carry out a "fair, transparent, and fact-based inquiry."

A senior officer from the DoR has been assigned to lead the probe, which will include hearing the parties involved, questioning officials, and reviewing relevant records.

The ministry underlined that the issue was being treated with "utmost seriousness" and assured it was "committed to ...