India, May 1 -- Eternal's food delivery vertical Zomato delisted 19,000 restaurants from the platform in Q4 FY25.

In its shareholders letter, the company, which reported a stagnant quarterly performance for the food delivery vertical, cited three key reasons for delisting the restaurants from the platform:

- Concerns over hygiene standards that were brought to light due to "severe" customer escalations.

- Mimicking more established brands to mislead customers.

- Operating multiple identical menu listings to hog more listing impressions.

"As one of the leading food delivery platforms, we think it is critical to weed out bad actors which erode trust in the category," Goyal said.

The company said that the delisting will impact order vo...