India, March 12 -- Quick commerce major Swiggy Instamart has introduced a 'festive handling charge' for orders placed during the Holi week.
The extra fee, similar to other handling and surge charges used by quick commerce platforms, marks Swiggy's debut in implementing a surge fee equal to its platform fee.
However, the charge varies by location, ranging from INR 8.5 to INR 20.
Inc42 has reached out to Swiggy for comments on the development. The story will be updated based on its response.
While 'handling' fees stay the same, surge fees are usually applied during peak hours.
Notably, last year during Diwali season, Swiggy introduced "festive season platform fees"- which was then made a permanent feature on the platform.
This comes c...
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